Leadership and Management Program

Develop the foundations of management and leadership with flexible learning, practical applications and expert insights to increase self-assurance and thrive in leadership positions.

  • Define leadership and its importance.
  • Understand the differences between leadership and management.
  • Explore various leadership styles (e.g., transformational, transactional).
  • Self-assessment
  • Identifying your leadership style.

  • Communication and its role in leadership.
  • Emotional intelligence and self-awareness.
  • Basics of decision-making.
  • The importance of empathy in leadership.

  • Role of teams in achieving goals.
  • Stages of team development (forming, storming, norming, performing).
  • Building trust and collaboration within teams.
  • Handling conflicts within a team.

  • Setting priorities and goals
  • Techniques for managing time effectively.
  • Delegating tasks without micromanaging.
  • Balancing leadership responsibilities with personal growth.

  • Define management and its key functions (planning, organizing, leading, controlling).
  • Explore levels of management (strategic, tactical, operational).
  • Key differences between operational and strategic management.
  • Case studies of effective management practices.

  • Creating SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound).
  • Strategic vs. tactical planning.
  • Developing an action plan.
  • Tools for effective planning (e.g., Gantt charts, mind maps).

  • Frameworks for decision-making (e.g., SWOT analysis).
  • Managing risks and uncertainties in decisions.
  • Creative problem-solving techniques.
  • Role of intuition vs. data in decision-making.

  • Channels of communication (formal and informal).
  • Providing constructive feedback to team members.
  • Active listening skills.
  • Managing difficult conversations.

  • Techniques to inspire and motivate others.
  • Understanding intrinsic and extrinsic motivation.
  • Theories of motivation (e.g., Maslow, Herzberg).
  • Creating a culture of recognition and appreciation.

  • Understanding the change management process.
  • Overcoming resistance to change.
  • Communicating changes effectively to stakeholders.
  • Tools for planning and implementing organizational change.

  • Types and sources of conflicts in teams.
  • Techniques for conflict resolution (e.g., negotiation, mediation).
  • Developing a win-win mindset.
  • Role-playing conflict scenarios for practice.

  • Managing stress and avoiding burnout.
  • Building adaptability to handle uncertainties.
  • Techniques for maintaining work-life balance.
  • Developing a growth mindset.

  • Importance of strategy in leadership.
  • Analyzing competitive landscapes (e.g., Porter’s Five Forces).
  • Aligning personal goals with organizational vision.
  • Thinking long-term and preparing for contingencies.

  • Principles of ethical decision-making.
  • Understanding biases and fairness.
  • The importance of accountability.
  • Case studies on ethical dilemmas.

  • Importance of fostering diverse teams.
  • Overcoming unconscious bias.
  • Building inclusive cultures.
  • Tools and policies to promote diversity.

  • Characteristics of effective crisis leaders.
  • Communication during a crisis.
  • Decision-making under pressure.
  • Developing a crisis response plan.

  • Differences between coaching, mentoring, and managing.
  • Techniques for effective coaching.
  • Setting clear goals for mentoring relationships.
  • Providing constructive and motivating feedback.

  • Setting KPIs for leadership performance.
  • Feedback mechanisms
  • 360-degree reviews.
  • Learning from leadership failures.
  • Adapting based on feedback.

  • Challenges of leading virtual teams.
  • Tools for virtual collaboration and productivity.
  • Building trust in remote environments.
  • Strategies for effective virtual communication.

  • Encouraging innovative thinking in teams.
  • Overcoming barriers to creativity.
  • Leading brainstorming sessions effectively.
  • Case studies of leaders driving innovation.

  • Identifying your core values as a leader.
  • Building credibility and trust.
  • Establishing a personal vision and mission.
  • Using social media and networking to enhance your leadership brand.

  • Building influence through trust and expertise.
  • Negotiation strategies for leaders.
  • Managing power dynamics in negotiations.
  • Practicing persuasion techniques.

  • Applying leadership skills to a simulated scenario or real-world case.
  • Collaborative project
  • Leading a virtual team.
  • Presentation of leadership action plans.
  • Peer and instructor feedback on performance.

  • Reflecting on the journey and identifying key learnings.
  • Setting personal and professional growth goals.
  • Creating a lifelong leadership development plan.
  • Networking and staying updated with leadership trends.

Frequently Asked Questions