Leadership and Management Program
Develop the foundations of management and leadership with flexible learning, practical applications and expert insights to increase self-assurance and thrive in leadership positions.
- Define leadership and its importance.
- Understand the differences between leadership and management.
- Explore various leadership styles (e.g., transformational, transactional).
- Self-assessment
- Identifying your leadership style.
- Communication and its role in leadership.
- Emotional intelligence and self-awareness.
- Basics of decision-making.
- The importance of empathy in leadership.
- Role of teams in achieving goals.
- Stages of team development (forming, storming, norming, performing).
- Building trust and collaboration within teams.
- Handling conflicts within a team.
- Setting priorities and goals
- Techniques for managing time effectively.
- Delegating tasks without micromanaging.
- Balancing leadership responsibilities with personal growth.
- Define management and its key functions (planning, organizing, leading, controlling).
- Explore levels of management (strategic, tactical, operational).
- Key differences between operational and strategic management.
- Case studies of effective management practices.
- Creating SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound).
- Strategic vs. tactical planning.
- Developing an action plan.
- Tools for effective planning (e.g., Gantt charts, mind maps).
- Frameworks for decision-making (e.g., SWOT analysis).
- Managing risks and uncertainties in decisions.
- Creative problem-solving techniques.
- Role of intuition vs. data in decision-making.
- Channels of communication (formal and informal).
- Providing constructive feedback to team members.
- Active listening skills.
- Managing difficult conversations.
- Techniques to inspire and motivate others.
- Understanding intrinsic and extrinsic motivation.
- Theories of motivation (e.g., Maslow, Herzberg).
- Creating a culture of recognition and appreciation.
- Understanding the change management process.
- Overcoming resistance to change.
- Communicating changes effectively to stakeholders.
- Tools for planning and implementing organizational change.
- Types and sources of conflicts in teams.
- Techniques for conflict resolution (e.g., negotiation, mediation).
- Developing a win-win mindset.
- Role-playing conflict scenarios for practice.
- Managing stress and avoiding burnout.
- Building adaptability to handle uncertainties.
- Techniques for maintaining work-life balance.
- Developing a growth mindset.
- Importance of strategy in leadership.
- Analyzing competitive landscapes (e.g., Porter’s Five Forces).
- Aligning personal goals with organizational vision.
- Thinking long-term and preparing for contingencies.
- Principles of ethical decision-making.
- Understanding biases and fairness.
- The importance of accountability.
- Case studies on ethical dilemmas.
- Importance of fostering diverse teams.
- Overcoming unconscious bias.
- Building inclusive cultures.
- Tools and policies to promote diversity.
- Characteristics of effective crisis leaders.
- Communication during a crisis.
- Decision-making under pressure.
- Developing a crisis response plan.
- Differences between coaching, mentoring, and managing.
- Techniques for effective coaching.
- Setting clear goals for mentoring relationships.
- Providing constructive and motivating feedback.
- Setting KPIs for leadership performance.
- Feedback mechanisms
- 360-degree reviews.
- Learning from leadership failures.
- Adapting based on feedback.
- Challenges of leading virtual teams.
- Tools for virtual collaboration and productivity.
- Building trust in remote environments.
- Strategies for effective virtual communication.
- Encouraging innovative thinking in teams.
- Overcoming barriers to creativity.
- Leading brainstorming sessions effectively.
- Case studies of leaders driving innovation.
- Identifying your core values as a leader.
- Building credibility and trust.
- Establishing a personal vision and mission.
- Using social media and networking to enhance your leadership brand.
- Building influence through trust and expertise.
- Negotiation strategies for leaders.
- Managing power dynamics in negotiations.
- Practicing persuasion techniques.
- Applying leadership skills to a simulated scenario or real-world case.
- Collaborative project
- Leading a virtual team.
- Presentation of leadership action plans.
- Peer and instructor feedback on performance.
- Reflecting on the journey and identifying key learnings.
- Setting personal and professional growth goals.
- Creating a lifelong leadership development plan.
- Networking and staying updated with leadership trends.